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Strengthening Our Commitment to Serve You Better

Ida Gorecka • September 10, 2024

Our mission has always been to provide you with the highest quality service and office furniture solutions. As we continue to expand our team and adapt to the evolving demands of the industry, we’re excited to share some key updates that will enhance your experience with us. From faster service timelines to improved communication and a broader inventory, these changes are designed to ensure we remain your trusted partner for all your furniture needs, now and in the future.

Enhancing Our Service for You

We’re delighted to announce a new service enhancement that will improve how we work with you. Effective immediately, we are implementing a 10-working-day policy for all collections, deliveries, and office fit-outs. This update reflects the significant growth we’ve experienced, with our office furniture recycling volumes increasing fourfold since the start of the year, thanks to your ongoing support.


While we will always strive to complete your orders as quickly as possible, this 10-day timeframe will become our new standard. It will provide you with more predictable project timelines and allow us to deliver consistently across all current and future locations. We believe this change will make project planning smoother for everyone involved.


This in no way affects your ability to be able to secure stock and book in jobs on the day. Which our office team will book in and confirm for you when you need them. 

Improved Communication: Stay Updated and Informed

We understand how important it is to stay connected with our latest updates and offerings, so we’re introducing fortnightly email updates to keep you in the loop. These updates will highlight our ongoing recycling efforts, share useful tips, and provide a preview of the second-hand office furniture we have available. To make it even easier for you to access the right items, our emails will now include a downloadable PDF catalogue of our recycled office furniture. 


We want to ensure you have access to the furniture you need when you need it. In addition, we will be reaching out more regularly to our busiest partners, helping you stay ahead of upcoming projects and ensuring your needs are met promptly. We can confirm stock we hold linked to the catalogue whenever you need to know, assigning it to you when you book your job in. 

Essential Furniture Lines: Ready When You Are

We know how critical it is to have access to essential office furniture, especially when deadlines are tight. That’s why we’ve expanded our stock of ‘essential items’—key pieces that are always available and ready for immediate delivery. Over the summer, we’ve worked hard to ensure these essential lines are fully stocked, so you can count on us to meet your needs without delay. 


You can find these essential items listed in our PDF catalogue, or feel free to contact us directly to check availability and stock levels.

A Message from Sam & Dan: Our Commitment to You

As we continue to grow and evolve at Coggin SOS, our dedication to providing exceptional service remains our top priority. Our leadership team is focused on expanding our reach and refining our processes to meet your needs efficiently, wherever you are in the UK. 


As a family-owned business, Coggin SOS remains committed to maintaining the high standards of service and reliability that our customers have come to expect. Your trust and loyalty have been the foundation of our success, and we are grateful for the opportunity to support you now and in the future. 


Thank you for being a valued partner—we look forward to achieving even greater success together in the years ahead.

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